POLICIES

Pierson Workholding does not enter into legal agreements with customers, implied or otherwise, on purchases which subjects Pierson Workholding to audits, assessments, site surveys, corrective actions, payment adjustments or other actions deemed invasive by Pierson Workholding.

Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Pierson Workholding. Copyright © 2019, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

We accept the following credit and debit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your card will be billed at the time of your order. Note: Some debit cards have a $1000 limit on purchases. If your order exceeds this amount please contact your card issuer and request a temporary exception on this limit.

Items are eligible for exchange within 30 days of the receiving the original item and is intended to cover wrong items ordered. In order to return an item, contact Pierson Workholding to obtain an RMA number. A full credit will be issued, minus all shipping fees, when a replacement order has been placed and the original item has been received. Original item must be returned within 15 days of the RMA number being issued. Full credit may not be issued if the difference in price between the original item and the replacement item exceeds $500.00 USD. Under these conditions, a 5% processing fee of the value of the original item may be applied. A cancellation of an order prior to shipment is still subject to a 5% processing fee of the original amount if the value of the order is over $500.00 USD. Items are only eligible if they are unused. It is the sole discretion of Pierson Workholding to determine if an item is used or not. Used items are not eligible for exchange and will be returned to the customer. Return shipping costs for all exchanges is the sole responsibility of the customer and are non refundable. Special and/or custom designed products are not eligible for exchange.

Free shipping applies to designated items and United States domestic destinations excluding Alaska and Hawaii. Additional items may incur a shipping charge.

Purchasers and users of products produced by Pierson Workholding shall fully indemnify, hold harmless and defend its directors, officers, employees, agents, stockholders and affiliates from and against all claims, demands, actions, suits, damages, liabilities, losses, settlements, judgments, costs and expenses (including but not limited to reasonable attorney’s fees and costs), whether or not involving a third party claim, which arise out of or relate to any act or omission, misuse or negligence of the purchased products.

This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we’re not responsible for the operation of or content located on or through any such site.

We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of a money order or cashier’s check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Pierson Workholding reserves the right at any time after receipt of an order to accept or decline the order for any reason or to supply less than the quantity you ordered of any item. Purchases placed via purchase order, phone or in-person are subject to a $50 order minimum.

These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Pierson Workholding signs them or not. By submitting a purchase order, you agree to be bound by the terms and conditions set forth by Pierson Workholding. We reserve the right to make changes to this site and these Conditions at any time.

We will ship your product as it becomes available. Usually, products ship the same day if ordered by 2:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Pierson Workholding site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Pierson Workholding site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use “cookies” to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site’s privacy policy. Pierson Workholding is not responsible for the actions of third parties.

We will gladly accept the return of products for exchange that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Unopened and unused products may be returned within 30 days for refund minus a 15% restocking fee. It is the sole discretion of Pierson Workholding to determine if an item has been used or not. Used items are not eligible for refund and will be returned to the customer. Shipping costs for all returns is the sole responsibility of the customer and are non refundable. Special and/or custom designed products are not eligible for return.

Shipping Time – Most orders received before 2:00PM PST will ship the same day, provided the product ordered is in stock. Most orders received after 2:00PM PST will ship the next business day. We make every effort to ship orders before the cut off time however, higher volume days may delay shipping by one business day. Orders are also processed in order of the selected shipping speed. Orders are not processed or shipped on Saturday or Sunday.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Pierson Workholding or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

International flat rate shipping options are offered to countries outside of the America’s and vary as follows per price range:

• $700.00 to $999.99 – $99.00
• $1000.00 to $1649.99 – $149.00
• $1650.00 to $2149.99 – $199.00
• $2150.00 to $2999.99 – $249.00
• $3000.00 to $3999.99 – $399.00
• $4000.00 to $9000.99 – $550.00

Our Store shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the state of California. For orders shipped to other states, Pierson Workholding does not collect sales tax and the purchasing company is solely responsible for all sales taxes or other taxes due.

In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Pierson Workholding shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Pierson Workholding shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Pierson Workholding shall immediately issue a credit to your credit card account in the amount of the incorrect price.