Privacy Policy
Pierson Workholding
Effective Date: May 4, 2026
Last Updated: May 4, 2026
Pierson Workholding (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding that information.
This policy applies to information collected through our website at piersonworkholding.com, our SMS messaging program, email correspondence, phone calls, and any other interactions you have with Pierson Workholding.

1. Information We Collect
We collect the following categories of information:
Information you provide directly to us:

Name, company name, and job title
Email address
Mailing and shipping addresses
Phone number (including mobile number for SMS support)
Order and payment information (processed through secure third-party payment processors)
Technical product details related to support inquiries
Any other information you choose to provide when contacting us, requesting a quote, or placing an order

Information collected automatically:

IP address and browser type
Pages visited and time spent on our website
Referring website
Device and operating system information
Cookies and similar tracking technologies (see Section 7)

Information from third parties:

We may receive information from business partners, distributors, or referral sources when they connect us with potential customers.

2. How We Use Your Information
We use the information we collect for the following purposes:

To respond to inquiries, quote requests, and support questions
To process and fulfill orders
To provide pre-sale and post-sale technical support (including via SMS, when you opt in)
To send order confirmations, shipping notifications, and account-related communications
To improve our products, website, and customer service
To comply with legal obligations and enforce our terms
To prevent fraud and protect the security of our systems

We do not sell your personal information.

3. SMS / Text Messaging Privacy
This section applies specifically to information collected through our SMS messaging program.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platform providers, is permitted solely to operate the SMS program. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Specifically:

Your mobile phone number and SMS opt-in consent will never be sold, rented, or shared with third parties for their marketing purposes.
Your mobile number is used only to deliver the technical support messages you have opted in to receive.
SMS opt-in data is not shared with affiliates or partners for any promotional use.

For full details on our SMS program, including opt-in, HELP, and STOP procedures, see our SMS Terms & Conditions.

4. How We Share Your Information
We share your personal information only in the following limited circumstances:
Service providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, shipping, email delivery, SMS messaging platforms, website hosting, and customer support tools. These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Legal requirements: We may disclose information when required by law, subpoena, court order, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business transfers: If Pierson Workholding is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information becomes subject to a different privacy policy.
With your consent: We may share information for any other purpose disclosed to you at the time we collect the information, with your consent.
We do not sell your personal information to third parties.

5. How We Protect Your Information
We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit, secure servers, access controls, and regular security reviews.
However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, tax, and reporting obligations. When information is no longer needed, we securely delete or anonymize it.
For SMS opt-in data, we retain your consent record as long as you remain opted in, plus a reasonable period thereafter for compliance and audit purposes. If you opt out, your number is added to a suppression list to ensure we do not contact you again.

7. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve functionality, analyze website traffic, and understand user behavior. Cookies are small data files stored on your device.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website.

8. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:

The right to access the personal information we hold about you
The right to request correction of inaccurate information
The right to request deletion of your information
The right to opt out of certain uses of your information
The right to request a copy of your information in a portable format

California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have additional rights, including the right to know what personal information we collect, the right to delete personal information, the right to correct inaccurate information, the right to opt out of the sale or sharing of personal information (we do not sell personal information), and the right to non-discrimination for exercising these rights.
To exercise any of these rights, contact us using the information in Section 11.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children’s Privacy
Our website and services are intended for business customers and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will delete it promptly.

11. Contact Us
If you have questions about this Privacy Policy or wish to exercise any of your privacy rights, contact us at:
Pierson Workholding
Email: [email protected]
Phone: 800-352-2894
Website: https://piersonworkholding.com

12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the “Last Updated” date at the top of this policy and, where appropriate, provide additional notice (such as posting a notice on our website or sending an email).

Your continued use of our website or services after changes are posted constitutes your acceptance of the updated policy